What are free credits?

Free credits refer to a cash equivalent amount of money to spend on Prolific. Free credits can only be gifted to researchers by Prolific or a selected ambassador for Prolific. We will always advertise the monetary amount that the free credits are worth, e.g. “win $10 of free credits to spend on Prolific”.

How can I get free credits?

Prolific may choose to give free credits to Prolific users for a number of reasons. For example, as part of promotional campaign, competition, or referral scheme.

Do free credits expire?

Before 8th July 2024, some free credits didn't have an expiry date. After 8th July 2024, all free credits will have an expiry date. If the free credits have an expiry date, this will be clearly stated in the associated campaign terms and conditions, and in the confirmation email stating that the free credits have been applied to your account.

Free credits terms and conditions

1. On the date the free credits expire, these will be removed from the recipient's account.

2. Free credits are not redeemable for cash, have no cash value, are non-refundable and serve only to be spent on Prolific's platform before their expiry date.

3. Free credits will be applied to the Prolific workspace you visited last.

4. Free credits cannot be transferred to other Prolific users or Prolific accounts.

5. We reserve the right to cancel any free credits at any time.

6. The free credits are void in the event of fraud, misuse, or violation of any terms of the main researcher terms and conditions, these Terms, or the terms of the agreement, promotion, or program pursuant to which you received the free credits. Any free credits are void if sold for cash or other consideration. Any free credits applied to your researcher account that are determined by Prolific to have been created solely for the purpose of obtaining free credits are void. In addition to any other legal relief available to us, you will reimburse us for the amount of any free credits you use in violation of these Terms.

7. We may modify these Terms at any time by posting a revised version on the Prolific website or by sending you an email using the email address provided in your application for free credits. The modified Terms will become effective upon posting or, if we notify you by email, as stated in the email message.

For more information on how to get credits through referring other researchers to Prolific, check out Researcher Referrals for full terms and conditions.

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