Workspace balance & adding money

  • Adding money to your workspace - overview

    You must fund your studies up-front by adding money to your workspace in advance of running the studies. We then manage the payments to your partic...

  • Adding money via card payment

    Please note that before you can top up your workspace you will need to add a legal identity to your workspace. The quickest way to add money to you...

  • Adding money via bank/wire transfer

    Please note that before you can top up your workspace you will need to add a legal identity to your workspace. Bank transfers may take up to 7 days...

  • What is a proof of payment?

    Proof of payment is a document that provides evidence of a bank transfer. The most common documents used and accepted are receipts, invoices, and b...

  • Can I request a refund of my workspace balance?

    You are very welcome to request a refund of unspent participant rewards. How do I get a refund of rewards I haven't used? In order to obtain a ref...

  • Workspace balance

    Where to find your workspace balance Your workspace’s balance is shown on the ‘Finance’ tab in the left sidebar and at the top of the Finance page...