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Adding money to your workspace - overview
You must fund your studies up-front by adding money to your workspace in advance of running the studies. We then manage the payments to your partic...
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Adding money via card payment
Please note that before you can top up your workspace you will need to add a legal identity to your workspace.
The quickest way to add money to you...
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Adding money via bank/wire transfer
Please note that before you can top up your workspace you will need to add a legal identity to your workspace.
Bank transfers may take up to 7 days...
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What is a proof of payment?
Proof of payment is a document that provides evidence of a bank transfer. The most common documents used and accepted are receipts, invoices, and b...
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Can I request a refund of my workspace balance?
You are very welcome to request a refund of unspent participant rewards.
How do I get a refund of rewards I haven't used?
In order to obtain a ref...
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Workspace balance
Where to find your workspace balance
Your workspace’s balance is shown on the ‘Finance’ tab in the left sidebar and at the top of the Finance page...