Getting started
33 articles
- Why is my researcher account on hold?Why researcher accounts get placed on hold, what's restricted while it's active, and how to get it resolved.
- Account approval and verificationThis article outlines how to get your Prolific researcher account approved and verified, including the requirements needed before you can start funding and running studies.
- I'm having trouble logging inFix common researcher login problems, from password resets to account locks and reCAPTCHA errors.
- Multi-factor authentication (MFA)
- Account protection on ProlificSimple steps to protect your Prolific researcher account, including strong passwords, MFA, and spotting scams or account sharing risks.
- How do I update my email address?
- Prolific site issues and outagesWhat to do if you can't access the Prolific website, including how to check for known outages
- Working with Organisations
- Prolific supplier/vendor information
- How is Prolific different from MTurk & Co?
- Is online crowdsourcing a legitimate alternative to lab-based research?
- How do I cite Prolific?
- How Prolific protects your data integrityHere's an overview of the processes, systems, and safeguards we use to maintain data integrity - so you can consistently collect high-quality, human responses.
- How does Prolific prevent participants from sharing or selling their accounts?We use technical controls, identity checks, and behavioral monitoring to protect data quality and prevent account sharing, selling, and impersonation. Here's an overview of the measures we have in place.